Customer Relations Representative - State Farm Agent Team Member
Full Time • Cooper City, FL
Responsive recruiter
Replies within 24 hours
Benefits:
- Bonus based on performance
- Flexible schedule
- Health insurance
- Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Janet Fernandez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Property & Casualty License (must be obtained before hire).
- Life & Health License (must be obtained before hire).
Why Our Team Loves Working Here:
At Janet Fernandez’s State Farm Agency, we focus on personal and professional growth. Our unique culture prioritizes mentorship, skill-building, and teamwork, ensuring every member feels supported and valued. Janet’s leadership and passion for helping others make this more than just a job—it’s a career with purpose.
At Janet Fernandez’s State Farm Agency, we focus on personal and professional growth. Our unique culture prioritizes mentorship, skill-building, and teamwork, ensuring every member feels supported and valued. Janet’s leadership and passion for helping others make this more than just a job—it’s a career with purpose.
Ready to Start Your Journey?
Join Janet Fernandez’s State Farm Agency and become part of a thriving, purpose-driven team. With a focus on growth, mentorship, and making a difference, we provide the tools and support you need to succeed.
Compensation: $40,000.00 - $55,000.00 per year
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Cooper City/Davie and Weston, Florida .
- We have 33+ years of combined insurance experience in our office.
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none